LOVOL Regional Leadership Conducts Field Visit in West Bengal.
LOVOL India regional leaders recently visited BARDHAMAN KRISHI JAGARAN KENDRA, the authorized dealer in West Bengal, to carry out on-site market research. During the communication, the team identified prominent operational challenges including insufficient machine inventory and delayed after-sales service.
Targeted improvement proposals covering product supply and service management were put forward to tackle existing problems. Meanwhile, systematic training sessions were delivered to the dealer’s team and local service managers to standardize operation and maintenance workflows.
To fully get prepared for the peak sales season spanning August to October, LOVOL will dispatch professional service technicians to provide on-site local support. The arrangement ensures timely handling of customers’ warranty claims, shortens equipment downtime and improves end-user satisfaction.
This field trip helps consolidate channel cooperation, address market pain points in advance and lay a solid foundation for capturing market opportunities in the upcoming busy farming season.